Privacy Policy
Charging Systems respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, request a quotation, purchase or rent products, subscribe to communications, or contact our team.
1. Information We Collect
Depending on how you interact with us, we may collect:
Your name and business or organisation name
Email address and telephone number
Delivery, event or general location information
Product, quotation and rental requirements
Order and customer-support information
Newsletter preferences
Website usage, browser and device information
We only aim to collect information reasonably necessary for the relevant purpose.
2. How We Collect Information
Information may be collected when you submit a form, request a quote, contact us, purchase or rent a product, subscribe to our newsletter, communicate with our sales or support team, or browse our website.
3. How We Use Your Information
We may use your information to respond to enquiries, prepare quotations, process orders, arrange rentals and deliveries, provide customer support, manage our business relationship, maintain necessary records and improve our products, services and website.
4. Marketing Communications
Where permitted by applicable law, we may send you information about Charging Systems products, services, promotions or company updates.
You may unsubscribe from marketing communications at any time. Electronic direct marketing is subject to POPIA requirements and guidance issued by South Africa’s Information Regulator.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, measure website traffic and understand how visitors interact with our pages.
You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
6. Sharing Personal Information
We may share information where reasonably necessary with trusted providers involved in services such as:
Website hosting and IT support
Delivery and courier services
Payment processing
Installation or technical support
Professional, accounting or administrative services
Charging Systems does not sell your personal information to unrelated third parties.
7. Information Security
We take reasonable technical and organisational steps designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
However, no electronic system or internet transmission can be guaranteed to be completely secure.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for contractual, warranty, accounting, tax, legal or legitimate business purposes.
9. Your Privacy Rights
Subject to applicable law, you may request access to or correction of personal information we hold about you and, where permitted, request deletion or object to certain processing.
You may also withdraw marketing consent or unsubscribe from promotional communications.
10. Third-Party Services & Links
Our website may include links, tools or services provided by third parties. Charging Systems is not responsible for the privacy practices or security of independent third-party websites, and we encourage you to review their policies.
11. International Service Providers
Some website, email, cloud or technology providers may process information outside South Africa. Where applicable, we take reasonable steps intended to ensure personal information is handled in accordance with applicable legal requirements.
12. POPIA
Charging Systems aims to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), which establishes requirements for the lawful processing and protection of personal information by public and private bodies in South Africa.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Charging Systems
Rosebank, Johannesburg, South Africa
Phone: +27 79 671 7621
Email: info@chargingsystems.co.za
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.